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Meet the RAM Customer Service Representatives

RAM customers receive superior service and guidance from our experienced representatives. Our people know our products intimately. They provide personal phone support, and go out of their way to understand your needs and make sure you have the lift or elevator system that is right for you.



Pam has been with RAM for 19 years and is an expert in elevator and lift configurations for homes and businesses. Pam is an active volunteer with the Canadian Paraplegic Association.

“I enjoy my work at RAM because the solutions we provide greatly improve the quality of life of our customers, and over the past 17 years it has been my pleasure to help thousands of people from all walks of life.”



Shane has been a great addition to both our sales support team and the technical support team. Shane has a background in construction as well as automotives.

“I love to be busy helping clients with their questions and supporting the service people that keep users happy and safe.”



Rachel is also an electrical technologist who recently graduated from NAIT and has had a wide variety of experiences through her life that she brings to the team at RAM.  Rachel spends most of her time working on production related technical tasks but she also helps out on tricky technical support issues that need her expertise in electrical and control technologies.



Marcey has been a part of the RAM family for many years (we won’t say how many) and has worked her way through a variety of positions but these days she coordinates out local installation, service and maintenance activities. In addition to those responsibilities she helps various customers with parts orders and keeping the wheels moving while we support our various customers.