What to Ask Your Vendor About Vertical Platform Lifts

by | Jan 30, 2025 | Lifts

Installing a vertical platform lift (VPL) in your home or commercial space can be a game-changer for accessibility and comfort, making everyday tasks easier for everyone in the building. While modern units offer plenty of options and price points, to find the right fit, it’s crucial to know what to ask your vendor about prospective models.

At RAM Elevators + Lifts, we know just how essential VPLs are for navigation and accessibility regulation compliance for Canadian businesses. We are pleased to introduce our new and innovative Flex Lift solution, which, as the name suggests, makes accessibility and use more flexible than ever before!

Backed by decades of experience, our team is passionate about helping our customers find the perfect fit for their needs. Below, we’ll cover what to ask when shopping for a VPL, as well as the benefits of partnering with our team. Read on to learn more!

Questions to Ask When Looking for A VPL

What Types of Vertical Platform Lifts Do You Offer?

This may seem oversimplified, but the truth is that not all VPLs are created equal. Indoor lifts will have different requirements than outdoor lifts, and enclosed and open models offer various considerations to contend with as well. Knowing the differences ahead of time will make it far easier to choose with confidence, and knowing what you need is key to finding the right fit. At RAM, we offer both indoor and outdoor solutions crafted from high-grade materials that you can trust to stand the test of time. Our team is here to help you narrow the field for your needs you you’ll have peace of mind in knowing that you have the best option possible!

What Is the Weight Capacity of the Lift?

Beyond the basic capabilities of a unit, it’s crucial to know what its weight capacity is. This is particularly important for commercial spaces that are exposed to far more foot traffic and varied weight loads and that are more likely to be at risk for accidental overloading and aggressive wear and tear. If you know that multiple people or heavier mobility devices like power wheelchairs will be using the lift, discuss these details with your vendor to make sure you have a model that can withstand the needs of your day-to-day activities without issue.

What Are the Installation Requirements and Limitations?

Before installation, it’s crucial to understand the lift’s requirements. Not every model is as flexible as our Flex Lift units, and those with unique floorplans or who need to retrofit will want to do some due diligence to consider elements like minimum floor print necessary, height requirements, and any other modifications that would be needed for installation.

Fortunately for RAM customers, our Flex Lift VPL is suitable for almost every space, and our pitless, machine-room-less design makes it easier than ever to install!

What Safety Features Are Included?

Safety should always be a top priority when installing a vertical platform lift, and your vendor should be able to readily highlight the features available. RAM models feature non-slip flooring, emergency stop buttons, backup power options, and more to ensure that all occupants are as safe as possible.

What Is the Maintenance Plan and Cost?

All lifts require some level of maintenance to remain in good working condition; make sure to ask your vendor about the recommended maintenance schedule for your unit, and you may even want to ask for a rough estimation of cost, bearing in mind that it will vary depending on usage and a wide variety of other factors. No matter what unit you select, it’s crucial to stay on top of active maintenance and upkeep to avoid serious problems and costly repairs down the line.

Make Life Easier with RAM VPLs

RAM Elevators + Lifts is dedicated to making life more accessible for Canadians and our clients all across North America. Take a look at our feature projects to see our work, and reach out for more info by contacting our team or calling us today at 1-800-563-4382.

The RAM Team

RAM is a proud North American manufacturer of superior elevating devices for both residential and low-rise commercial use across Canada and the United States. Founded in 1987, our vision has been to engineer impactful accessibility solutions without aesthetic compromise.

GROUNDED SIMPLICITY,
ELEVATED DESIGN

Get started with RAM today.